Privacy Policy

Privacy Policy

Last updated: June 30, 2025

This Privacy Policy governs how we collect, use, maintain, and disclose information collected from users of our Facebook Messenger bot service (“Service”). By using this Service, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our Service:

  • User Identification Data: Your Facebook User ID and public profile name.
  • Message Content: Any text messages you send to our bot via Facebook Messenger.
  • Access Tokens: Short-lived tokens used to authenticate interactions between our system and Facebook APIs.

2. How We Use Collected Information

The information we collect is used solely to provide and improve our automated messaging service. Specifically, we use your data to:

  • Respond to your inquiries and provide customer support;
  • Process and fulfill your requests;
  • Maintain and enhance the functionality of our bot;
  • Ensure compliance with applicable laws and regulations.

3. Data Retention

We retain user data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws. Typically, message content and related metadata are deleted automatically within 7 days after processing.

4. No Sharing with Third Parties

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your prior consent. The only exception is when disclosure is required by law or to comply with a legal request.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Compliance with Meta’s Policies

This Service complies with Facebook’s Platform Terms and Data Use Policy. We adhere strictly to the guidelines provided by Meta regarding data handling, privacy, and user rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify users of any material changes through appropriate means, including by posting an updated version on our website.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

Email: [email protected]